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Shipping charges are determined by weight, distance and delivery
time.
Shipping time is based on deliveries in the U.S. 48 states mainland,
and based on business days (not including weekends or holidays).
We will ship UPS anywhere in the 48 contiquous states, U. S. Postal
Service will be available for all foreign deliveries and those to
Hawaii and Alaska. UPS picks up at our dock at 4:30pm Central Time,
Monday through Friday, we will make every effort to ship the same
day you call.
UPS Next Day Air - if the items you ordered are in-stock,
you will receive your order the next business day, before 1 pm,
your time.
UPS 2nd Day Air - if the items you ordered are in-stock the items
you ordered are in-stock, you will receive your order within 2 business
days, up to 6 pm, your time. Example: Order is placed Monday before
1pm CST and the items are in stock, you will receive the order on
Wednesday. Order is placed Friday before 1pm CST and the items are
in stock, you will receive the order on Tuesday
UPS 3-Day Select - if the items you ordered are in-stock,
you will receive your order within 3 business days. Example: Order
is placed Monday before 1pm CST and the item is in stock, you will
receive the order on Thursday. Order is placed Friday before 1pm
CST and the items are in stock, you will receive the order on Wednesday.
UPS Ground (Commercial) - ships to your commercial address.
(Use if you want your order sent to where you work). if the items
you ordered are in-stock, you will receive your order within 5 business
days, up to 6 pm, your time. UPS Ground (Residential) - ships to
your home. if the items you ordered are in-stock, you will receive
your order with-in 5 business days, up to 6 pm, your time. Some
large items can only be shipped via ground (truck); this may take
longer and may have higher shipping charges.
Please also note that, due to size and weight constraints, some
items may ship separately from the remainder of your order. You
will not be charged more than the amount you have previously authorized
at the time you placed your order.
VISIBLE DAMAGE:
IF YOU NOTICE DAMAGE AT TIME OF SHIPMENT, HAVE THE DRIVER FOR THE
FREIGHT COMPANY NOTE THE NATURE AND EXTENT OF DAMAGES ON THE FREIGHT
BILL. NOTIFY THE CARRIER'S OFFICE TO INSPECT THE MERCHANDISE. FILE
CLAIM FOR DAMAGES AT ONCE. ON UPS SHIPMENTS NOTIFY OUR OFFICE PERSONNEL
ABOUT THE DAMAGE AND WE WILL FILE THE CLAIM. IN FILING A CLAIM WITH
THE CARRIER YOU MAY MAKE A CASH ADJUSTMENT FOR FULL VALUE, ARRANGE
TO HAVE REPAIRS MADE, OR REPLACE THE MERCHANDISE.
CONCEALED DAMAGE:
IF DAMAGE IS NOTICED WHEN MERCHANDISE IS UNPACKED, NOTIFY CARRIER'S
OFFICE IMMEDIATELY AND ASK TO HAVE IT INSPECTED. DO NOT DESTROY
PACKING MATERIALS UNTIL SHIPMENT IS INSPECTED AND CLAIM SETTLED.
SHORTAGES:
ALL SHORTAGES MUST BE REPORTED WITHIN THREE DAYS. CHECK NUMBER OF
CARTONS DELIVERED WITH THE QUANTITY SHOWN ON YOUR RECEIPT. IF QUANTITIES
DO NOT TALLY, HAVE DRIVER NOTE SHORTAGE. ALL CLAIMS FOR LOSS OR
DAMAGE SHOULD BE FILED IMMEDIATELY WITH THE CARRIER MAKING DELIVERY
TO YOUR DOOR. THEN NOTIFY US.
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